We're here to help! There are several ways to get in touch with our support team.
Email Support
The best way to reach us is by email:
- Email: support@humanleap.com
- Response Time: Usually within 24-48 hours
What to Include
To help us resolve your issue quickly, please include:
- Your account email address
- A clear description of the issue or question
- Screenshots if relevant (especially for visual bugs)
- Any error messages you received
- Steps to reproduce the problem (if applicable)
Common Topics We Can Help With
- Technical issues with generation
- Billing and credit questions
- Account access problems
- Feature requests and feedback
- Bug reports
Self-Service Resources
Before contacting support, you might find your answer in:
- This FAQ section
- The in-app help tooltips
- Our blog for tips and tutorials
Business Inquiries
For partnership opportunities, press inquiries, or enterprise plans, please also email support@humanleap.com and we'll route your request to the appropriate team.